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Before you open a support ticket, please make sure you've completed all driver requirements. We can only review and approve your account once every requirement has been satisfied — most pending or declined accounts are simply missing a step.

Already completed everything and still pending after 3 business days? Then go ahead and open a ticket below — we'll take a look.

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California Zero Tolerance Safety Complaints

Fare Co-op maintains a Zero Tolerance Intoxicating Substance Policy. If you reasonably suspect your driver was under the influence of drugs or alcohol during a ride, report it immediately using the Zero Tolerance / Safety Complaint category, by contacting Fare Co-op, or by contacting the CPUC (California).

Fare Co-op:
1 (844) 900-3247 •
info@fare.coop

CPUC (California):
1-800-894-9444 •
CIU_intake@cpuc.ca.gov



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